Privacy Policy

Last updated: July 14, 2026

Our Commitment to Privacy

KWC Fabricated Products Inc. is committed to protecting the personal information of our customers, suppliers, business partners, website visitors, and other individuals who interact with us. This policy explains how we collect, use, disclose, retain, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request information, submit an inquiry, request a quote, place an order, apply for employment, or otherwise communicate with us. This information may include:

• Your name, company name, job title, and contact information
• Email addresses, telephone numbers, and mailing addresses
• Information relating to product inquiries, specifications, orders, and projects
• Billing, payment, shipping, and transaction information
• Correspondence and records of communications with our team
• Employment-related information submitted through an application or resume

When you use our website, certain technical information may also be collected automatically, including your IP address, browser type, device information, referring website, pages visited, and general website usage data.

How We Use Personal Information

We may use personal information to:

• Respond to inquiries and provide requested information
• Prepare quotes and discuss product or manufacturing requirements
• Process, manufacture, deliver, and support customer orders
• Manage customer, supplier, and business relationships
• Process payments and maintain financial and transaction records
• Improve our products, services, website, and business operations
• Communicate important service, order, or account information
• Evaluate employment applications
• Meet legal, regulatory, insurance, accounting, and security requirements

Consent

We obtain consent for the collection, use, and disclosure of personal information where required by law. Consent may be express or implied depending on the circumstances and the sensitivity of the information involved.

You may withdraw your consent at any time, subject to legal, contractual, or operational restrictions. Withdrawing consent may affect our ability to provide certain products, services, or information.

Sharing Personal Information

We do not sell or rent personal information. We may disclose information to employees, contractors, professional advisers, shipping providers, payment processors, technology providers, or other service providers who require it to perform services on our behalf.

We may also disclose personal information where required or permitted by law, including to comply with a court order, legal process, regulatory requirement, government request, investigation, or to protect the rights, property, and safety of KWC Fabricated Products Inc. or others.

Service providers may process or store information outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or government authorities.

Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the website, improve performance, and identify technical issues. Cookies are small files stored on your device by your browser.

You can adjust your browser settings to block or delete cookies. Disabling cookies may affect the operation of certain website features.

Electronic Communications

We may send commercial electronic messages when we have your consent or are otherwise permitted to do so under Canada’s Anti-Spam Legislation (CASL). Marketing communications will include an unsubscribe option where required. You may also contact us directly to request that we stop sending promotional messages.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional, order-related, safety, legal, or administrative messages.

Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or theft.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information submitted electronically.

Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legal, accounting, operational, warranty, insurance, and recordkeeping requirements. Information that is no longer required will be securely deleted, destroyed, or anonymized where appropriate.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or incomplete. We may need to verify your identity before processing a request.

Access may be limited where permitted or required by law, including where disclosure would reveal confidential commercial information, information about another individual, or information protected by legal privilege.

Third-Party Websites

Our website may contain links to websites operated by third parties. KWC Fabricated Products Inc. is not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Information

Our website and services are intended for business and general audiences and are not directed toward children. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Policy

We may update this policy periodically to reflect changes to our practices, services, technology, or legal obligations. The updated version will be posted on this website with a revised effective date.

Contact Us

Questions, concerns, access requests, correction requests, or complaints regarding this policy or our handling of personal information may be directed to:

KWC Fabricated Products Inc.
594 Colby Dr.
Waterloo, Ontario N2V 1A2
Canada

Email: [email protected]
Phone: (519) 746-3510